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General Question
We offer a wide range of high-quality scuba diving equipment, including masks, fins, wetsuits, and tanks. Our products are designed to enhance your diving experience, ensuring safety and comfort underwater.
Absolutely! At Modulten, every product undergoes meticulous inspection to meet our high standards of quality. We pride ourselves on offering only the finest pre-owned items, often appearing and performing like new, so you can dive with confidence!
Yes, we provide delivery services throughout the UK! Our dedicated team ensures that your selected items arrive safely and promptly at your doorstep, so you can start your diving adventure without delay.
Yes, we have a return and exchange policy to ensure your satisfaction. Please refer to our Returns & Exchanges Policy for detailed information on how to process returns or exchanges.
You can reach our customer support team via email at support@modulten.co.uk. We’re here to assist you with any questions or concerns you may have.
FAQ's
About Our Services
For a scuba diving trip, bring your swimwear, a towel, and any personal items you may need such as sunscreen and a camera. We provide all the necessary diving equipment, but if you have your own gear and prefer to use it, feel free to bring it along. It’s also a good idea to bring any medical information if you have specific health concerns.
No prior scuba diving experience is necessary for our introductory dives. Our certified instructors will provide all the training and guidance you need to ensure a safe and enjoyable experience. For advanced dives, we do recommend having some previous experience or certification.
If you need to cancel your diving trip, please inform us as soon as possible. We have a cancellation policy in place that allows for a full refund if canceled within a certain period before the scheduled dive. Refunds are subject to our terms and conditions, so please check with our team for specific details.
Yes, all of our instructors are fully certified and highly experienced. They hold certifications from recognized diving organizations and have extensive knowledge of both diving techniques and safety procedures. Your safety and enjoyment are our top priorities.
We prioritize safety and have several measures in place. Our equipment is regularly inspected and maintained to ensure it’s in top condition. We conduct thorough briefings before each dive, and our instructors closely monitor all divers throughout the experience. Additionally, we follow strict safety protocols and are prepared to handle any emergencies that may arise.